Articles on: Software Encoders

Encoder failed to connect to RTMP server

This article helps you to set up a live stream from your encoder.


If you are getting an error while connecting to RTMP URL then check the below-mentioned steps.


  • Check the ping result to the origin server (eg: ping IP address).
  • Check the traceroute result to the origin server.
  • RTMP URL typo.
  • RTMP URL any spaces in the URL.
  • Verify the RTMP URL and stream key.
  • Check PC CPU usage or load.
  • Check PC memory.
  • If you find any issue in the above steps then please contact your internet service provider.
  • If you do not find any issue then please contact our support team.

Updated on: 20/09/2021

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